FAQ

HOW CAN I CONTACT YOU?

Please email us at support@badworkwear.com.au

 

WHERE CAN I FIND A BAD RETAIL STORE OR STOCKIST?

Please check our store locations page HERE

 

WHAT SIZE SHOULD I ORDER?

We have created a sizing guide, which can be seen HERE If you need further help email support@badworkwear.com.au so we can help you personally find your best fit!

 

HOW MUCH IS SHIPPING?

Australia
  • Standard Shipping
    $0.00 - $99.99
  • $9.95
  • Free Standard Shipping
    $100.00 and up
  • Free
New Zealand
  • Express Shipping
    $0.00 - $149.99
  • $14.95
  • Free Express Shipping
    $150.00 and up
  • Free
United Kingdom
  • Express Shipping
    £0.00 - £99.99
  • £6.99
  • Free Express Shipping
    £100.00 and up
  • Free
International
  • Standard Shipping
  • $50AUD

 

DO YOU SHIP INTERNATIONALLY?

Yes, we ship to any address worldwide

 

WHAT PAYMENT METHODS DOES BAD ACCEPT?

Currently, we accept all major Credit Cards, Afterpay, Apple Pay, Google Pay and Paypal.

 

WHERE IS THE RETURN/EXCHANGE INFORMATION?

Please check our returns/exchange page HERE

 

WHERE IS MY ORDER?

Please check our order status page HERE

 

IS IT SAFE TO PURCHASE ONLINE FROM THE WEBSITE?

Absolutely! BAD uses Secure Socket Layering (SSL), an encryption technology that ensures safe Internet transmission of your personal information. We do not store any credit card details nor do we share your personal information with any third party.

 

HOW CAN I CHANGE OR CANCEL MY ORDER?

If If you need to make any changes to your order, please contact us at support@badworkwear.com.au before 11am AET. We will not be able to make any changes beyond that period.

 

WHEN WILL MY ORDER ARRIVE?

We generally deliver all orders in 2-5 working days

 

WHAT IS THE WARRANTY POLICY?

Please check our warranty page HERE